We wanted to brighten up your day (literally) âď¸
Light mode is finally available in the OpenPhone web & desktop apps.
We know many of you have been waiting for this - enjoy!
Bonus: pick your emoji skin tone and customize your reaction shortcuts to make your OpenPhone experience more delightful â¨
Check out the new Preferences section in your Settings to access these.
Are you Team Light Mode or Team Dark Mode? Let us know what you think on Twitter âď¸
Another stellar year in the books, but we're not done yet! We dusted off your wish list to put together this very special holiday update. Here's what we've wrapped upâjust for you đ .
No update is complete without a few extras to make you happier.
Like what we're building? Come join the team! We're growing fast and hiring across the board, so check out our Careers page (and share it with your friends).
Golly, we sure do ship a lot. Hopefully you're not getting tired of these, because today's update is chock-full of goodness for our friends on iOS.
Call transfers got a big overhaul. Now you can select -any- number in your workspace and even see their names and symbols.
We integrated with Siri so you can use commands like "Hey Siri, call Jordan with OpenPhone." I can't wait to hear from you.
Long-press any OpenPhone notification to see some handy quick actions. Fewer steps mean faster responses.
Visiting the Activity tab now clears the red dot from your OpenPhone icon. Don't worryâblue 'unread' dots won't clear until you actually tap in.
Now you can have recent calls from OpenPhone appear alongside regular calls in the "Recents" tab of your "Phone" app. Check settings for that.
You can enable or disable international calls and automatic call recording directly from your phone number settings.
Long-press any phone number in any app to find the new "OpenPhone đ" option. That's rightâyou can now make OpenPhone calls from anywhere!
Hey again folks! Here's an update specifically for teams who transfer a lot of calls (trust us, you're gonna love it).
Call transfers have been completely overhauled in the latest version of OpenPhone. Rebuilt from the ground up, the entire process has been made simpler, more contextual, and way more reliable.
Here's a quick preview of what to expect:
Now you're able to quickly transfer a call to someone else in your shared inbox, a different shared inbox entirely, or even one specific teammateâall without skipping a beat.
We've also made another handy change: warning you if the recipient of your call transfer is unavailable. This should help ensure all your transferred calls actually get answered:
We're super happy to roll this out and hope you're excited to try it.
It's available now on desktop and web, so let us know what you think.
Like what we're building? Come join the team! We're growing fast and hiring across the board, so check out our Careers page (and share it with your friends đ).
Want to try all this out? Refresh OpenPhone's web app and download the latest desktop update.
Donât have OpenPhone yet? Sign up for a free trial ⤴ď¸
Quick update from your friends here at OpenPhone. We've made a few bugfixes and improvements we thought you might like:
Tags would sometimes overlap in the contact panel of the web app. We padded things out and gave them some breathing room.
Team members can no longer invite new users to join your workspace as admins.
Like what we're building? Come join the team! We're growing fast and hiring across the board, so check out our Careers page (and share it with your friends đ).
Want to try all this out? Refresh OpenPhone's web app and download the latest desktop update.
Donât have OpenPhone yet? Sign up for a free trial ⤴ď¸
Another month, another list of updates from your favorite business phone.
Our team really kicked things into overdrive this summer and there are a ton of improvements we canât wait to announce. So keep an eye out: youâre going to see posts like these more regularly in the future.
But letâs start with July. Here are all the great new things you can get your hands on today.
One of my favourite questions to ask new customers is, âHow did you hear about OpenPhone?â Because more often than not, they were referred by a friend or colleague đŤ.
We canât thank you enough for the support, but we can reward you for it:
Beginning today, youâll get $20 in credit for everyone you successfully refer to OpenPhone. And theyâll get $20 in credit too! The rare win/win/winâitâs a beautiful thing.
Hereâs everything you need to know:
Visit your account settings page to copy your unique referral link.
Share it with anyone who asks for business phone recommendations, or spread it far and wide to communities and followers who might be a good fit for OpenPhone.
Anyone who signs up through your referral code will get $20 in credit after their 7-day trial.
Once they make their first payment, youâll get $20 in credit too.
Credit can be applied to your OpenPhone bill, or towards international calling/texting and SMS automations in Zapier.
There are no caps on the amount of credit you can earn. Some of you more enterprising individuals are going to have a field day with this, and we salute you.
Happy referring!
Depending on your line of work, keeping diligent track of calls and texts can be crucial. It might be for detailed record-keeping, compliance reasons, or importing into another app.
Either way, weâre happy to make that easier for you.
Now you can export all your call and message logs directly from OpenPhoneâs Analytics page. And weâre not just giving you the basics, either. Every CSV export contains twenty-four data points per activity to help you slice, dice, and analyze your phone activity.
Enjoy!
Shared numbers are one of the best things about OpenPhone. But until today, only 10 of your teammates could share a number at once. Not anymore. Weâve upped the share limit to 100 for those of you on our Premium plan.
Thatâs right, 100 people can now make calls and send texts through a shared phone number. âBut wait,â I hear you asking. ââŚwill all 100 peoplesâ devices ring if we get a call?â
Nopeâthat still maxes out at 10. But if your first 10 teammates donât pick up, weâll keep ringing new batches of 10 until somebody does (or we run out and send the call to voicemail).
Want more control over how your team gets calls?
OpenPhone can now ring teammates on shared phone numbers in batches, instead of all at once. Using the new round-robin option in your phone number settings, you can now decide how many available teammates we should ring at one time.
Teammates will be randomly assigned to batches for now, but weâre planning to add more control over that soon.
No update is complete without a few small details to make you happier.
Like what we're building? Come join the team! We're growing fast and hiring across the board, so check out our Careers page (and share it with your friends đ).
Want to try all this out? Upgrade to Premium and update your web, desktop, and iOS apps.
Donât have OpenPhone yet? Sign up for a free trial ⤴ď¸
Hello again from your friends at OpenPhone! Today's release is jam-packed with fixes and improvements, so you'll want to give this a read:
This update will start rolling out today, so keep a lookout!
When we started OpenPhone three years ago we saw a future where the phone is much more collaborative, integrated, and open. A phone number is such a powerful communication channel, yet the software powering it is stuck in the past. We thought we could do better.
And this brings us to todayâŚ
Say hello to OpenPhone for Teams.
Check out our launch video to see what it is in 49 seconds đĽ
Hereâs whatâs inside:
Work with your teammates behind the scenes to collaborate on incoming issues and queries, right in the context of the conversation. The customer never sees internal comments, donât worry!
Notify the right people, get input from your team, and get things done faster. You can mention both individual folks and everyone who has access to the phone number.
Throw a quick đ or đ (or anything you feel like, really) on a message. Who said business phones need to be boring?
Maintain a single source of truth by logging OpenPhone calls, messages, recordings, and voicemail to the relevant HubSpot records. No more wondering when was the last time you were in touch with a prospect (or what activities contribute to revenue most) đ°
HubSpot integration is a part of the Premium OpenPhone plan. You can upgrade to it right here in the âBillingâ section of the admin dashboard. If youâd like to learn more about whatâs possible, check out this video or contact our Sales team.
Weâre also live on Product Hunt today and would love your support there ⤴ď¸. Our team will be hanging out there answering questions so come on over.
Itâs a very special time to join our team.
We recently raised our Series A, are hiring across the board, and are looking for passionate and kind individuals who want to help businesses grow through better communication. Does this sound exciting? Please apply â weâre excited to meet you!
Spring is finally here, so we decided to spend some time sprucing things up as well as improving our products for speed and reliability.
Weâve entirely overhauled our web/desktop and iOS apps to be able to scale with you. Youâll notice that your OpenPhone inbox is much snappier now and thereâs no more waiting around for things to load.
Hereâs all the new stuff this month.
If youâve ever created a new contact just to realize later on that youâve already added them, you know how annoying this can be. Well, no more. OpenPhone now allows you to intelligently merge multiple contacts into one. This means that if you have notes and other information spread out across multiple records, it will be available in one contact record.
We wanted to make it fast and easy for you to surface any piece of information from your conversations. So we did just that.
If youâre an admin for your organization, youâre going to love these:
We heard you loud and clear â our pricing for additional phone numbers was confusing. Weâve gone ahead and simplified it to make OpenPhone even more affordable.
Up until now, we gave each user access to 1 phone number, whether it was shared or private. Any additional number assignment was $5 per user per month.
Going forward, you will only be charged $5 per number that exceeds your total user count. So if youâre a team of 5, you can share access to all 5 phone numbers at no extra charge!
This also means that if youâre an OpenPhone admin and want to see the conversations your team members are having with customers, you can join as many numbers in your workspace as youâd like, for free. Plus, you can mute the numbers you join so youâre not bombarded by calls and notifications đ
No update is complete without a few small details to make you happier.
We often get questions about whatâs possible with OpenPhone. To that end, weâve put together a series of product feature pages to inform and inspire. Check them out on our website here.
Want to try all this out? Update your web, desktop, and iOS apps.
Donât have OpenPhone yet? Sign up for a free trial ⤴ď¸
Hey all! This update is packed with improvements to the user experience and performance of the app.
Update your app today to get all the goodies!
