It's hard to start this update with any degree of positivity due to the racial injustice happening.
We stand in solidarity with the black community today and always.
We've donated to these organizations fighting for change and hope you do too if you can:
Check out #8CANTWAIT which is a list of 8 policies to reduce police violence. Find your city and call your mayor demanding change.
We're in this together 🖤✊🏾
Here's what we've recently added to the web and iOS apps.
Web app updates 🖥
Reload the web app to get them all ⤴️
CSV upload for contacts 📇
Many of you have been waiting for this. You can now do a bulk upload of contacts into your OpenPhone address book.
Even better - you can map the data fields in your spreadsheet to appropriate OpenPhone contact properties.
Want to create a new property to capture more data you care about? No problem!
All uploaded contacts will be available in the "Imported" tab and you'll be able to share them all with your team members if you'd like.
Upload your contacts to OpenPhone ⤴️
Instant phone menu 🔀
We've recently launched the phone menu (or auto-attendant) on OpenPhone.
Up until now, you had to direct menu options to other OpenPhone numbers.
For those of you with one OpenPhone number, this wasn't practical. You had to get an extra number just to get started.
With today's update, you can have a phone menu while using only one OpenPhone number.
Set up your phone menu here ⤴️
Side Menu 👉Tabs
We've removed the side menu and opted for a more friendly tab-based design.
If you have one number on OpenPhone, going to the side menu was a waste of time.
And if you have multiple numbers, modifying your settings was a nightmare (speaking from my own experience here).
Now you can easily get to the phone number settings for any of your numbers and copy your OpenPhone number to your clipboard.
Number porting made easier
Many of you have existing phone numbers you want to use on OpenPhone. We've simplified the porting process.
You can now fill out a form right from the web app to request a port for your phone number.
Port your phone number to OpenPhone ⤴️
Easier to invite team members
Did you ever invite a team member to OpenPhone just to have them join a different organization? This sometimes happened and was very annoying (sorry!)
So we've introduced a concept of pending invites.
If you invite a team member to OpenPhone and they sign up on our website, they'll be prompted to join your organization. Less room for error and, hopefully, way easier both for you and your teammates.
Invite your team to OpenPhone ⤴️
Add your company logo
See how on the screenshot above there's a company logo?
You can now customize your web app to suit you and your brand better.
Add your company logo ⤴️
iOS app updates 📱
Update the iOS app to get them all ⤴️
Add custom properties and notes to your OpenPhone contacts
You can now add custom properties and notes to your OpenPhone contacts just like you can in the web app. You can add notes while on a call too - multitasking galore!
Add pictures of your contacts
It's great to see a friendly face (or a logo) when they call or message. No more empty circles!
Upload iOS contacts to the OpenPhone web app
Want to see your phone contacts in the web app? Easy! If you sync your contacts, you'll be able to opt into that.
Bug fixes 🐛
If you add a contact via the web app, it'll show up in the mobile app instantly
We've fixed that annoying bug when pasting a phone number into the dialpad would paste the previously called number (oops!)
If you have multiple OpenPhone numbers, going into the inbox of one of them makes that number the default outgoing number for any calls made. No more having to switch that around every time you make a call
We love your feedback
We appreciate any thoughts or feedback you'd be willing to share. What would you like to see in OpenPhone next?
Send us a note to [email protected] or text OpenPhone Support right from the app ✌️